Tips & Things To Keep In Mind When You Contact Facebook Business Chat Support 1.
Now, if you’re using Facebook for business but you’ve never spoken with Facebook support before, we have a few tips and things to keep in mind.īut first, here’s a friendly reminder to check out our new social media ads training course if you want to take your social advertising skills to the next level. This will open up your Facebook messenger so that you can live chat with a Facebook business chat support representative to take care of your issue. Use the Select file button to upload any screenshots or photos of the issue that can help explain your problem.Īfter that, it will tell you what the average wait time is to speak with somebody as a heads up, and you can click the blue Start chat button. Give any details about your situation that you want them to know. Step 5: Then, use the textbox to describe exactly what’s going on. This is just in case they need to continue the conversation off of chat or in case you get disconnected. Step 4: From there, you’ll need to fill out an email and phone number that they can contact you with.
So if you still need to chat with a real person to get your issue resolved, then click the blue Contact support button. Step 3: On the next screen, you’ll see that they try to give you a support article to read through in case that solves your problem.īut in most cases, it doesn’t, that’s why you’re here in the first place. …because we believe they try to assign you to a rep from specific departments depending on what you choose. If you scroll down, you’ll see that you can click “Load more” a few times because they have a plethora of issues to choose from.īut if you still can’t find an issue that exactly describes the one you’re having, just pick one closely related to it… Step 2: Then on the next screen, select the issue you need help with.
We’ll also share with you 3 other ways to get Facebook help when you need it. It’s just not as readily available to click to as it once was. So in today’s post, we’re showing you how to get in touch with Facebook business chat support. …whether it’s an access issue, ad account issue, a page issue, or something else.īut over the years, it’s gotten increasingly harder to get in touch with a real person from Facebook. When you’re building a following and a customer base on Facebook, you can’t afford to risk anything happening to that… Sometimes the help articles aren’t enough, and you need a real person to work with you in real-time to get a solution fast.īut a lot of times it feels like the Facebook business chat support reps are nowhere to be found, right?! Have you ever been in a bind with your Facebook business page or ad account and needed someone from Facebook support to help you? Want to listen to this post? Click play! (will keep playing even if you lock your phone!) Your browser does not support the audio element.
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